Common Questions, Simple Answers

What are Water Basics?

Water is generally classified into two groups: Surface Water and Ground Water. Surface water is just what the name implies; it is water found in a river, lake or other surface impoundment. This water is usually not very high in mineral content, and many times is called "soft water" even though it usually is not. Surface water is exposed to many different contaminants, such as animal wastes, pesticides, insecticides, industrial wastes, algae and many other organic materials. Even surface water found in a pristine mountain stream possibly contains Giardia or Coliform Bacteria from the feces of wild animals, and should be boiled or disinfected by some means prior to drinking….more

When Should I Test My Water?

Several factors will influence when and how often you test your water. Where do get your water from? Has that source changed? Have you done any plumbing changes lately? Is there reason to believe that your water is contaminated? Is there a sickness or illness in your family affecting more than one person and over a longer than normal time period?…more

I have Red Stains in my Sinks and Other Fixtures -- Help!

Red stains are normally caused by iron in the water. You must test to determine the amount and the type of iron you have. Some types are: oxidized, soluble, colloidal, bacteria or organic-bound. All are a problem! It only takes 0.3 ppm to stain clothes, fixtures, etc….more

My Water Stinks! What can I Do?

First, you must learn a little about your nose: Once you smell some things, your sense of smell is dulled for a short while, and you can't make accurate judgments of smell. For instance, if I blindfold you, let you smell gasoline, hand you a piece of onion to eat and tell you it is an apple, you can't tell it's not because your nose isn't working properly!! (Your sense of taste isn't working either -- smell and taste are closely related and affect each other!)….more